Insituware
Software that improves electronic manufacturing by simplifying the quality control process for materials like solder paste and conformal coatings.
Overview
Insituware, a company focused on improving the electronics manufacturing processes, approached me to tackle the critical issue of design inconsistency across their platforms – spanning a desktop web app, mobile app, and cloud portal. Their existing UI/UX was fragmented, outdated, and left users with a poor impression of the brand.
This inconsistency wasn’t just a cosmetic issue. It impacted the usability of key tools like the Vision MARK-1, a handheld diagnostic device for measuring solder paste quality. Defects in solder paste can lead to rework, delays, and additional costs for manufacturers.
Using a structured design process, I audited their entire platform, delivered high-fidelity mockups weekly, and aligned design components across all interfaces.
The Challenge
User interface auditing & optimizing for usability
Insituware’s cloud platforms and portals, which managed crucial diagnostic data, were difficult to navigate, further exacerbating workflow inefficiencies for their users.
Research shows that poor UI/UX can reduce user efficiency by up to 30% in task completion and lead to lower retention rates.
For Insituware’s clientele – manufacturers under tight deadlines – this kind of inefficiency could result in production halts and increased operational costs.
Refining the client portal UX/UI
Using a structured design process, I delivered high-fidelity mockups every week, providing clear design rationale to stakeholders. Through UI audits, refining core interfaces, and aligning visual and interactive components across platforms, I began transforming their user experience into one that was user-centric.
I collaborated closely with front-end engineers, utilizing Chromatic and Storybook to review, test, and approve design implementations. I worked hand-in-hand with the product owner to ensure that each iteration addressed both immediate user pain points and long-term strategic goals for their software ecosystem.
Crafting the Cobalt Design System
One of the most critical tools I delivered to Insituware was the Cobalt Design System. This system was created to help the product and engineering teams make their interfaces more consistent, modern, and to help speed up the creation of new features by componentizing elements and building blocks.
After working with me, Insituware’s platforms became more cohesive, intuitive, and professional, allowing their customers to focus on their core operations rather than struggling with inconsistent software.
The updated interfaces have positioned Insituware as a more user-centric company, helping them provide a seamless, efficient experience for electronic manufacturing companies worldwide.
