Information architecture
Structuring navigation around jobs-to-be-done instead of your org chart.
Guide
Everything I’ve learned designing B2B software for 9+ years: information architecture, dashboards, permissions, onboarding, and the patterns enterprise buyers expect.
Structuring navigation around jobs-to-be-done instead of your org chart.
What belongs on a landing dashboard, and what should stay a click away.
Designing for admins, managers, and end users without three separate products.
Audit logs, SSO, bulk operations: table-stakes features and how to design them well.