Brendan HoSaaS UX·
A design system should pay rent every week
If your component library is not making this week's feature faster to design and build, it is a museum, not a system.
SaaS UX
Posts filed under SaaS UX. Browse the sidebar for everything else.
Brendan HoSaaS UX·
Why Users Abandon SaaS Products (and What Design Can Do About It)
The most common UX reasons users churn from B2B SaaS products, and the design fixes that keep them around.
Brendan HoSaaS UX·
Onboarding is a promise, not a tour
Users do not abandon products because they missed a tooltip. They abandon because nothing valuable happened in the first session.
Brendan HoSaaS UX·
The Full-States Checklist: Loading, Empty, Error, Success, Disabled
A practical checklist for designing every state of every screen: the difference between a mockup and a dev-ready design.
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