Talking to users
How to run user conversations that surface real problems instead of polite praise.
Guide
My working notes from Y Combinator’s Startup School, distilled to the advice that keeps proving true for SaaS founders building their first product.
How to run user conversations that surface real problems instead of polite praise.
Why imperfect launches beat perfect plans, and how to scope a true MVP.
Retention before acquisition, and the metrics that matter pre-product-market fit.
Prioritization frameworks for the season when everything feels urgent.