AI SaaS UX/UI & Product Design

Complex AI SaaS, made simple to use

Clear AI flows for your startup: copilots, agents, and inline help designed with proper states and review steps, delivered as dev-ready Figma screens your engineers can build from.

Deliverables

What you’ll get

AI flows users can follow

Copilots, agents, and inline help structured so users always know what the AI is doing and what happens next.

Full-state UI

Loading, streaming, empty, error, review, and success states designed for every AI touchpoint, not just the demo path.

Review steps that build trust

Confidence displays and human-in-the-loop moments placed where users need control, not sprinkled everywhere.

Organized Figma files

Tidy, labeled files your whole team can navigate without a guided tour.

Dev-ready screens

Spacing, type, interaction notes, and edge cases documented in the file, ready for your engineers.

Design decisions explained

The reasoning behind each pattern walked through with you, so your team owns the thinking too.

Best suited to

Who is this for?

For startups whose AI features deserve better than a chat box.

AI startups shipping fast

The product is evolving weekly and the interface needs to keep up without collecting UX debt.

SaaS teams adding copilots

You are introducing AI assistance into established workflows and it has to feel trustworthy from day one.

Products with confused users

The AI is capable but users hesitate, misuse it, or ignore it. The interface is not carrying its weight.

Engagement fit

Is this the right fit?

A great fit if

  • Your product has real AI features that users struggle to trust or follow
  • You need dev-ready screens, not just concepts
  • You want AI patterns grounded in what users already understand

Not the right fit if

  • You only need a marketing site or brand work
  • The product has no AI component and no plans for one
  • You want quick mockups without the states and edge cases

The process

How it works

From messy AI complexity to screens your engineers can build.

  1. Review the current product

    I map where AI meets your users today and where the friction and mistrust actually come from.

  2. Structure the flows

    Each AI interaction gets a clear structure: trigger, action, feedback, review, and recovery.

  3. Design and validate

    High-fidelity screens with full states, iterated against real scenarios until they hold up.

  4. Deliver dev-ready work

    Documented, organized Figma files with specs and edge cases your engineers can build from directly.

Testimonials

What previous clients said

“Brendan is an incredibly talented and valuable designer, and it is not easy to find someone like that. I have worked with him in past roles, hiring him each time because he has proven not only to be a fantastic UX designer, deeply understanding the customer journey, but also incredibly easy to work with. He is communicative, responsive, and delivers iteratively. He is a dream to work with!”
Portrait of Ivy K.Ivy K.Senior Product Manager
“Brendan was organized and easy to work with and he was a strong communicator throughout. He is great at keeping a project moving in the right direction and compartmentalizing tasks into manageable buckets. His designs are both clean and sleek and can elevate the appearance of any tech project to a professional level.”
Portrait of Daniel P.Daniel P.Co-Founder, WagerWiz

FAQs

Got questions?